For the purpose of the Data Protection Act 1998 and subsequently the General Data Protection Regulation (the Act), Paraplan Plus Ltd of Boston House, Grove Business Park, Wantage, Oxfordshire, UK, OX12 9FF is the data controller.
What we collect from you
We may collect the following information from you:
- Your full name and email address
- Your company or organsiation name
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- Where you have consented to be contacted for such purposes, to provide you with information or services that you request from us or which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us.
- To promote and allow you to participate in any events or features which may offer on our site from time to time, when you choose to do so.
- To notify you about changes to our service.
We do not disclose information about identifiable individuals to supporters, but we may provide them with aggregate information about our users (for example, we may inform them how many paraplanners click on an article on any given day). We may also use such aggregate information to help supporters reach the kind of audience they want to target (for example, paraplanners in the North East).
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You can see our Cyber Essentials Certificate here.
Where we store your personal data
Countries where personal data relating to you may be stored and/or processed, or where recipients of personal data relating to you may be located, may have data protection laws which differ to the data protection laws in your country of residence. By submitting your personal data, you accept that personal data relating to you may be transferred, stored or processed in this way. We will take all steps reasonably necessary to ensure that the recipients of your data will treat that data securely and in accordance with this policy.
We do use several third party businesses to provide the Paraplanners Powwow service including:
- Eventbrite for ticket booking and payment processing. They are in Privacy Shield and their privacy statement is here.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You are responsible for keeping your own password for the Big Tent secure.
IP Addresses, cookies & web beacons
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, to improve the structure and content of our site and to report aggregate information to any sponsors and our members. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used by us on our site:
- Session Cookies: which are temporary cookies that remain in the cookie file of your browser until you leave the site; and
- Persistent cookies: which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Session Cookies allow you to carry information across pages of our site and avoid having to re-enter information and to allow you to access stored information.
Persistent Cookies help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to assess and understand our content, which pages are being visited and how long visitors spend on each page.
We specifically use Google Analytics for this. To opt out of being tracked by Google Analytics across all websites click here
Our website may contain electronic images known as web beacons which allows us to count users who have visited those pages. Web beacons are not used to access your personally identifiable information on our site. They are a technique to compile aggregated statistics about our website’s usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view and a description of the page on which the web beacon resides.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
Links to other websites
Our site may, from time to time, contain links to and from the websites of our members, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Disclosure of your personal information
We may disclose your personal information to third parties:
- If you have given your consent for us to do so for marketing or other specified purposes.
Marketing and your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by refusing your consent at the time of collection or at any other time by contacting us at email@example.com.
Access to, retention and deletion of information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act and we have 30 days to respond. You also have the right to ask us to erase, amend or limit the use of the data we hold about you. If there is a legitimate and permissible reason why we cannot do this we will explain why.
We have a retention policy which means we do not keep information we hold about you for longer than necessary unless we there is a legal obligation to do so.
Making a complaint
If you have a compliant, please contact us at firstname.lastname@example.org. If for any reason you are not satisfied with our response, you can complain to the supervisory authority for data protection. In the UK this is:
Information Commissioner’s Office
0303 123 1113
Paraplan Plus Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 21 May 2018.